Respondus LockDown Browser Remote Exam Solution

Respondus LockDown Browser Remote Exam Solution

We provide complete remote proctoring and exam assistance services for institutions using Respondus LockDown Browser.

Challenge

Respondus LockDown Browser is one of the most widely used exam browsers in North America, deeply integrated with major LMS platforms like Canvas, Blackboard, and Moodle. It locks down the exam environment, preventing access to other applications and websites, posing significant challenges for remote exam support.

Solution

Spydesk provides a dedicated remote assistance solution for LockDown Browser:

1. Environment Compatibility — Fully compatible with LockDown Browser’s locked environment
2. One-Click Connection — Simple one-click remote connection, no complex configuration needed
3. Multi-Platform Support — Supports both Windows and macOS platforms
4. Auto-Reconnection — Automatically restores connection after network fluctuations without affecting the exam

Results

• Successfully served 20+ institutions
• Supported 500+ LockDown Browser exams
• 100% issue resolution rate
• Average response time under 30 seconds